GENERALLY

We collect the personal data of our customers and prospective customers directlyfrom individuals, from third parties and from public sources. Personal data we collect may include your: name, place of work, job type, title and business contact information.

When personal data is submitted by you to us using the Websites (defined below),you acknowledge and agree that we may collect, store and process such personal data (which may include transferring it to relevant third parties) for the following purposes:

• Dealing with an enquiry submitted by you;
• Registering you (or your company/organisation) as a customer;
• Dealing with you regarding any other transactions conducted through theWebsites;
• Analysing usage patterns of the Websites in order to determine which areasusers find most valuable to them and to evaluate ways to improve the Websites;
• Using such Personal Data in the manner set out in the section below headed”Use and Disclosure of Personal Data”;
• By us to send you information regarding Textbookweb, NewClicks and/orcertain third parties, and the products and services that Textbookweb and/or certain third parties provide from time to time; and/or
• By certain third parties to whom your personal data is transferred (aspermitted by this Privacy Statement) to send you information regarding themselves, and the products and services that they provide from time to time.

FROM OUR WEBSITES

We may collect personal data from you when you use our websites at

www.textbookweb.nl

We may also collect anonymous data when you use our Websites. Anonymous datais information that does not identify you personally. Our Websites use standard technology called “cookies” and web server logs to collect information about how our Websites are used. Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a web site. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Websites and the Websites visited just before and just after our Websites. This information is collected on an aggregate basis. None of this information is associated with you as an individual. You can, of course, disable cookies on your computer by indicating this in the preference or options menus in your browser. However, it is possible that some parts of our Websites will not operate correctly if you disable cookies.

We use your personal data to process orders and transactions you may make with usand for our own internal business purposes. We also use your personal data to provide you with information about Textbookweb, its services and for this purpose we may contact you by mail, telephone and/or email. If you submit an enquiry or make comments via our Website we will only use your personal data in order to respond to you.

GENERAL DISCLOSURE

If you are located in the European Economic Area (“EEA”), your personal data maybe shared with other affiliated companies throughout the world including those located in countries outside of the EEA whose data protection laws may not be as comprehensive of those countries within the EEA. However, in these circumstances, your personal data will be treated with the same level of confidence as it is in the Netherlands. Occasionally we may pass on your personal data to our agents or contractors who will use it to send out information on our behalf, otherwise your personal data will not be passed on to third parties.

ADDITIONAL LIMITED DISCLOSURE

We may provide access to your personal data when legally required to do so, tocooperate with police investigations or other legal proceedings, to limit our legal liability and protect our rights, to protect against misuse or unauthorised use of our Websites or to protect the rights and safety of visitors to our Websites or the public. In those instances, any such personal data provided is only provided for that limited purpose.

Please note that we may collect information about you which is not personal data,such as the type of internet browsers you use or the internet website from which you linked to the site. You cannot be identified from this information and it is used by us to assist in providing an effective service on this site. This information (together with personal data which has been anonymised and  aggregated with other information so that you are no longer identifiable from it) may be supplied by us to prospective partners, advertisers and other reputable third parties.  This shared information will only be provided to such third parties on an aggregated and anonymous basis (ie with no personally identifying information).

At any time, by contacting us through one of the methods provided in the Contact Details section, you may ask us to;

• Send you a copy of the personal data we hold on you
• Be given a description of that personal data
• Be told of the reasons that personal data is being processed
• Remove your personal data from our records
• Correct or update any of your information
• Have disclosed details of the source of that Personal Data (where thosedetails are available)
• Refrain from contacting you by one or more of the following methods:
  • Email

From time to time, we may change our privacy policies without prior notice to you oryour consent. Accordingly, you should ensure that you regularly review this Privacy Statement and the Terms and Conditions to keep yourself informed of such changes. By continuing to access and use the Websites you confirm your agreement to the same.

We are committed to working with you to resolve, quickly and fairly, any complaintsyou may have about data privacy. If you have any questions or comments or you want a copy of our Data Privacy Complaints Policy, please contact us through one of the methods given in the Contact Details section below.

We take reasonable steps to maintain the security of the personally identifiableinformation that we collect, limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorized access. However, no system and no data transmission over the Internet can be guaranteed to be completely secure. Accordingly we cannot ensure or warrant the security of any information that you provide to us on our Websites and you do so at your own risk.